Careers

A successful Field Service Technician will excel at coordination with electrical contractors, enjoy programming and troubleshooting a variety of lighting control systems, and drive for excellence in customer satisfaction. In this position, you would be a key part of our lighting controls team, as the lighting controls expert at customer sites in the Baltimore and Washington DC area ensuring that our advanced lighting systems are commissioned properly and serviced post-installation. Build your career in an innovative, growing company by developing a working knowledge of a variety of lighting control systems and supporting our customers.

Responsibilities:

• Deliver exemplary customer service to One Source Associates, Inc. customers in the field
• Become proficient in servicing all control systems while following field service procedures for programming, connecting simple low voltage wiring, and button-press programming of devices.
• Troubleshoot and repair commercial controls system installations
• Coordinate with on-site contractors and facility managers to ensure proper system installation
• Work independently from your home office and on the road to accommodate the everchanging needs and priorities of our customers
• Stay aligned to One Source Associates, Inc. culture and values

A valid driver’s license is required. Candidate must be able to pass background checks and drug screens, as required. Bi-lingual (English/Spanish) a plus.

In this challenging, high-powered, multi-tasking role, you will need to review and interpret engineered electrical drawings to provide customers with accurate bills of material and pricing related to lighting controls manufacturers represented by One Source Associates (OSA). The position requires extensive people skills and the ability to work as part of a team. The successful candidate should know or be willing to learn the technical nature of the products we represent and to understand the competitive nature of the bidding environment. Using this information, the effective employee will close projects with distributors and manage them through the complete project life cycle. The candidate will receive on-the-job training in the product lines and software used to carry out the position’s requirements while adhering to the company’s Mission Statement and Values. At least 2 years’ experience in engineering, construction, estimating, or Project Management background is required. College education preferred, but not required.

Exciting entry-level position with room for growth as a Project Assistant at One Source Associates, a lighting and electrical construction agency that represents the lighting industry's finest manufacturers. We strive to lead the industry with passionate regard for service, ethics, and customer satisfaction.

Responsibilities:

• Actively monitor incoming Outlook inboxes and distribute them to the appropriate staff member
• Answer the telephone and transfer calls to the appropriate individuals or department
• Review drawings, lighting schedules, and specifications
• Read, understand, and gather cut sheets and specifications for project submittals
• Prepare submittals that are accurate and timely
• Assist with special projects and reports as needed
• Other responsibilities include but not limited to:
• o Greeting visitors
• o Mailing and receiving packages
• o Set up for meetings and other events held in the office
• o Inventory and order office supplies
• o General office maintenance

One Source Associates offers a competitive compensation and benefits package and a professional work environment. No experience in the industry is required. One Source Associates will provide training.

This full-time Specification Sales - Architectural Lighting & Controls (or Controls-Focused Specialist) role involves building strong relationships with the specification community (architects, engineers, lighting designers) to promote and sell our range of lighting and control products. Day-to-day tasks include identifying client needs, providing tailored solutions, conducting sales presentations, managing existing accounts, and delivering product training. The individual will also work closely with internal teams to ensure a seamless customer experience.

This role is responsible for driving customer excellence for the projects awarded by Electrical Distributors to our Agency. In this role, you will review and manage Lighting projects from award through product shipment. You will be responsible for assisting the Electrical Distributor and Contractor to deliver the products as approved and on time to the project owner. You will work closely with the inside quotations group, customer service group and factories as needed to address any product needs and/or customer concerns. The below abilities/skills are required for you to perform this role successfully.

Responsibilities:

• Reviews project documentation including Construction Documents, Specifications and Factory Shop Drawings.

• Confirm Shop drawing information for accuracy for run length and emergency wiring information.

• Manages project submittals and correspondence.

• Respond to comments which may include updating or confirming selections/options on the quote and/or order.

• Responsible for reviewing/comparing part numbers on Orders and Submittals for accuracy and compliance with approval comments.

• Provides exceptional customer service, responding to all customer issues or problems in a timely and effective manner.

• Communicates with Inside Sales teams (Quotes and Customer Service) and Outside Sales team (Distributor Sales and Specification Sales) as needed to ensure project concerns and shipment needs are addressed as needed.